Contact Information

72 Archbishop Makarios III Avenue

1070 Nicosia, Cyprus

Phone: +357 22 394 627

Email: info@domain.com

Terms of Service

Welcome to CloudBridge. These Terms of Service govern your use of our website and cloud computing consultation services. By accessing our website or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

Effective date: November 15, 2025

Service Usage and Access

1. Acceptable Use Policy

When using our website and services, you agree to:

Provide accurate and truthful information when submitting inquiries or engaging with our services
Use our website for legitimate business purposes related to cloud computing services
Respect intellectual property rights including copyrights, trademarks, and proprietary information
Refrain from attempting unauthorized access to our systems, networks, or data
Not engage in any activity that could harm, disable, or impair our website functionality
Maintain confidentiality of any sensitive information shared during consultations

2. Prohibited Activities

The following activities are strictly prohibited:

Distributing malware, viruses, or other harmful code through our platform
Attempting to reverse engineer, decompile, or extract source code from our website
Using automated tools or bots to scrape content without authorization
Impersonating CloudBridge staff, representatives, or other users
Posting or transmitting content that is defamatory, obscene, or violates third-party rights
Engaging in fraudulent activities or misrepresenting your identity or affiliation
Using our services to compete directly with CloudBridge offerings

3. Service Access Requirements

To access our services, you must have the legal capacity to enter into binding agreements. Organizations engaging our services must be duly authorized to do so. You are responsible for maintaining the confidentiality of any access credentials provided and for all activities conducted under your account. Internet connectivity and compatible devices are required to access our website and online resources.

4. Fair Usage Guidelines

Our consultation services are designed for reasonable business use. Excessive or abusive use of support resources may result in service limitations. We reserve the right to implement fair usage policies to ensure all clients receive quality service. Specific usage limits may apply to certain service tiers and will be communicated clearly in service agreements.

Account Management

5. Account Creation Requirements

While basic website access does not require an account, certain features may need registration. When creating an account, you must provide accurate contact information including name, email address, and organization details. You agree to keep this information current and notify us promptly of any changes. Accounts are personal or organizational and may not be transferred without our written consent.

6. Account Security Responsibilities

You are responsible for maintaining the security of your account credentials. Choose strong, unique passwords and enable available security features. Notify us immediately if you suspect unauthorized access. We are not liable for losses resulting from unauthorized account use due to your failure to maintain security. Never share login credentials with unauthorized individuals.

7. Account Suspension and Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in prohibited activities, or pose security risks. Suspensions may be temporary while we investigate violations. Terminated accounts may have limited data access as specified in our Privacy Policy. You may request account closure at any time by contacting us, subject to outstanding obligations.

8. Multiple Account Policies

Organizations may create multiple accounts for different departments or projects with proper authorization. However, creating duplicate accounts to circumvent usage limits or service restrictions is prohibited. Consolidation of accounts may be required if we detect misuse. Separate service agreements may apply to distinct business entities within larger organizations.

Service Availability and Modifications

9. Service Uptime and Maintenance

We strive to maintain high availability of our website and online resources. However, we do not guarantee uninterrupted access. Scheduled maintenance windows will be announced in advance when possible. Emergency maintenance may be performed without prior notice when necessary for security or system integrity. We are not liable for downtime resulting from factors beyond our reasonable control including internet outages, third-party service failures, or force majeure events.

10. Feature Availability

Service features and offerings may vary based on your geographic location, service tier, and contractual agreements. Some features may be in beta or experimental status and provided as-is. We reserve the right to modify, discontinue, or limit access to specific features with reasonable notice. Feature changes that materially affect paid services will be communicated to affected clients.

11. Geographic Restrictions

Our services are primarily designed for businesses operating in Cyprus and the European Union. Availability in other regions may be limited. We comply with applicable laws and regulations in jurisdictions where we operate. Access from certain countries may be restricted due to legal or security considerations. International clients should verify compatibility with local regulations before engaging our services.

12. Service Modifications and Updates

CloudBridge continuously improves services based on client feedback, technological advances, and business requirements. We may update website features, consultation methodologies, and service offerings. Significant changes affecting core services will be communicated through email or website announcements. Continued use of services after modifications constitutes acceptance of the updated terms. Major changes to paid services will respect existing contractual commitments.

Intellectual Property Rights

13. Content Ownership

All content on our website including text, graphics, logos, images, software, and documentation is owned by CloudBridge or our licensors. This content is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without explicit written permission. Limited use for personal, non-commercial purposes is permitted when properly attributed.

14. User-Generated Content Rights

When you submit content through contact forms, inquiries, or feedback mechanisms, you retain ownership of your content. However, you grant CloudBridge a non-exclusive license to use this content for providing services, improving offerings, and internal business purposes. We will not share your confidential business information with third parties without consent except as required for service delivery.

15. License Grants

CloudBridge grants you a limited, non-exclusive, non-transferable license to access and use our website and services for intended purposes. This license does not include rights to resell services, use automated data collection tools, or access source code. The license terminates upon violation of these terms or cessation of service use.

16. Copyright and Trademark Notices

CloudBridge name, logo, and related marks are trademarks of our company. Unauthorized use of these marks is prohibited. Third-party trademarks appearing on our website are property of their respective owners. If you believe content on our website infringes your intellectual property rights, please contact us with detailed information for prompt investigation.

Payment Terms and Service Fees

17. Service Pricing: Consultation service pricing is displayed on our website and may vary based on project scope, complexity, and duration. All prices are quoted in Euros unless otherwise specified. Detailed pricing will be provided in individual service proposals or agreements. We reserve the right to modify pricing with notice to prospective clients while honoring existing contractual commitments.

18. Payment Processing: Payment terms will be specified in service agreements. Accepted payment methods may include bank transfers, credit cards, and other methods as mutually agreed. Late payments may incur additional fees as specified in agreements. We use secure payment processors that comply with industry standards for financial data protection.

19. Refund Policy: Refund eligibility depends on service type and circumstances. Initial consultation fees are generally non-refundable once scheduled. For ongoing services, refunds may be available for unused portions subject to agreement terms. Refund requests must be submitted in writing with supporting documentation. Processing typically takes 14-30 business days.