Privacy Policy

Personal Data You Provide

When you interact with our website or request our services, we may collect the following types of personal information:

• Contact information including name, email address, phone number, and business address
• Company information such as organization name, industry sector, and business size
• Technical information about your current infrastructure and cloud requirements
• Communication records including inquiries, feedback, and correspondence
• Professional information relevant to cloud computing projects and consultations

Information Collected Automatically

Our website automatically collects certain information when you visit:

• Device information including IP address, browser type, operating system, and device identifiers
• Usage data such as pages visited, time spent on pages, navigation paths, and referral sources
• Technical data including screen resolution, language preferences, and timezone settings
• Cookies and similar tracking technologies as detailed in our Cookie Policy

Legal Basis for Processing

We process your personal data based on the following legal grounds: legitimate business interests in providing cloud computing services, contractual necessity for delivering requested services, compliance with legal obligations, and your explicit consent where required. We ensure that our processing activities are proportionate and respect your fundamental rights and freedoms.

Data Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions are retained for 24 months unless you request earlier deletion. Analytics data is typically anonymized after 14 months. Client project data is retained according to contractual agreements and legal requirements. Inactive accounts may be archived after 36 months of no activity.

Security Measures

We implement industry-standard security practices to protect your personal information:

• Encryption protocols for data transmission and storage using SSL/TLS certificates
• Secure server infrastructure with regular security updates and patches
• Access controls limiting data access to authorized personnel only
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy best practices
• Incident response procedures for potential security breaches

Data Storage and Location

Your data is stored on secure servers located within the European Union, ensuring compliance with EU data protection standards. We use reputable cloud service providers with robust security certifications. Data backups are encrypted and stored in geographically separate locations for redundancy while maintaining the same level of protection.

Monitoring and Response

We continuously monitor our systems for potential security threats and unauthorized access attempts. Our security team reviews logs regularly and responds promptly to any anomalies. In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by law within 72 hours of discovering the incident.

Third-Party Security

All third-party service providers who process personal data on our behalf are carefully vetted and required to maintain appropriate security measures. We establish data processing agreements that specify security requirements, processing limitations, and confidentiality obligations to ensure your data remains protected throughout our service delivery chain.